Our multi-platform network team is looking for a Junior Creator Services Manager to join us on a mission to support and elevate digital talent. If you’re passionate about social media, the creator economy, and helping emerging creators thrive, this is the role for you!
2,000+
employees
70+
countries
Job responsibilities:
- Evaluate potential clients: Analyze creators’ existing social media presence to determine if they’re a fit for our services, such as distribution, localization, licensing, and more.
- Draft compelling proposals: Clearly articulate how our services can elevate a creator’s reach and success.
- Support and coordinate communication: Act as a central point of contact for creators, fostering strong, collaborative relationships.
- Coordinate internal communication: Ensure seamless collaboration between teams to deliver top-notch service to clients.
- Pre-onboarding and onboarding: Guide new clients through the onboarding process, setting them up for long-term success.
- Drive performance: Monitor metrics like revenue and viewership, providing insights and strategic adjustments to help creators grow their audience and impact.
- Uphold quality and timeliness: Oversee internal teams to ensure the production process meets high standards and deadlines.
Requirements:
- Proven experience in social media management and working with creators or digital content.(Youtube, Facebook)
- Strong customer support mindset, with excellent communication skills and a solutions-oriented approach.
- Deep passion for the creator economy and a keen interest in helping creators grow and succeed across multiple platforms.
- Project management skills, with the ability to coordinate across multiple teams and meet deadlines.
- Ability to analyze social media performance and provide actionable insights for growth.
- Excellent organizational and multitasking skills to handle a diverse range of tasks and clients.
What we offer:
- Full-Time Employment – Join a growing team where your work is valued and your contributions make a real impact.
- Remote Work: Enjoy the freedom to work entirely from home while staying connected to a dynamic and collaborative team.
- Innovative Culture: Be part of a dynamic and creative team where new ideas are celebrated.
- Professional Growth: Access resources like internal courses, knowledge-sharing sessions, and continuous feedback to help you thrive.
- Streamlined Processes: Forget red tape! We focus on transparent task management and asynchronous communication for better workflow.