TheSoul Publishing is one of the world’s most popular online media companies, known for creating engaging, positive, and original content for over 2 billion followers across platforms like 5-Minute Crafts, Bright Side, and 123 GO!
We are looking for a Head of Business Operations who will play a pivotal role in supporting our growth by collaborating across teams (Production, Finance, Legal, IT, and more) to design, implement, and optimize workflows for new business lines and initiatives. You will be the operational glue that ensures smooth setup, integration, and ongoing support for our exciting new ventures.
Job responsibilities:
Workflow Development: Design and document scalable workflows for launching and operating new businesses.
Cross-functional Collaboration: Act as a liaison between internal teams to coordinate efforts for new initiatives.
Project Management: Lead cross-functional projects, manage timelines, and drive accountability for deliverables.
Process Improvement: Identify inefficiencies in current operations and implement solutions to improve scalability and effectiveness.
Tool Implementation: Collaborate with IT and platform teams to deploy tools and systems supporting new business operations.
Knowledge Management: Maintain clear documentation and onboarding material for new business units.
Reporting & Metrics: Work with FP&A and BI to develop dashboards and reporting systems to monitor operational health.
Requirements:
- 2+ years in business operations, strategy, or project management (media/production industry experience is a plus).
- Proven experience in leading cross-functional initiatives from concept through execution.
- Strong understanding of operational workflows and systems.
- Excellent communication skills with a focus on clarity and structure.
- Comfortable in a fast-paced, ambiguous, and creative environment.
- A hands-on, problem-solving mindset with the ability to balance strategy and execution.
What we offer:
If you are passionate about operations, enjoy working in dynamic environments, and are ready to help shape the future of our business, we’d love to hear from you!
Apply now to be part of the team that creates content enjoyed by billions!
We appreciate your interest in our job vacancies and the company. Your CV will be reviewed carefully by our team, and if we are ready to move forward with your application, one of our recruiters will contact you and explain the subsequent steps.
TheSoul Publishing is an equal opportunity employer, and we are committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other characteristic protected by law. We care for the privacy of our candidates, and all the data you provide to us is maintained, protected, and confidential.