TheSoul Publishing is an award-winning digital studio that produces entertaining, positive and original content for a global audience and distributes it through social media channels as well as streaming platforms. We're a fast-moving, creative and international company: with a global team of 2000+ talents, 40+ projects in 20 languages and 2 billion subscribers worldwide, we don't take our foot off the gas and continue to grow further.
We are on the look-out for a Content Operations Manager to join our dynamic OTT team, who are responsible for distribution of our incredible shows to streaming platforms around the world, adding value to TheSoul Publishing with their unique skillset.
If you are a proactive, relationship-focused professional with a passion for content excellence, we encourage you to apply!
Job responsibilities:
- Act as the lead point of contact with partner managers and content ops teams.
- Coordinate with the launch platform’s technical teams on VOD/channel delivery, ensuring the agreed volume of content is delivered, and resolving any issues with internal colleagues and external partners.
- Maintain launch tracker with all pertinent information, including channel hours/episodes available and provisional launch dates.
- Update internal tools (Asana, Confluence etc.) with required tasks and project progress on upcoming launches.
- In conjunction with Finance, monitor revenue, billing and viewing reports from external platforms to ensure that contractual requirements are met
- Work with the Marketing Manager and Production teams to analyse performance data and set the scheduling/content refresh strategy
- Act as the primary operations point of contact for platform partners
- ABuild and maintain strong, collaborative relationships, both internally and externally, to understand and address ongoing needs and objectives.
- Identify and implement process improvements to enhance productivity and quality
Ensure compliance with brand guidelines, legal standards, and industry regulations.
Requirements:
- Experience in Project Management and cross-functional partnerships
- Excellent communication, problem-solving, and decision-making abilities
- Experience with VOD/Streaming platforms and content owners would be an advantage
- Strong account management skills
High level of independency
What we offer:
- Competitive Salary: Your skills are valuable, and we make sure your compensation reflects that.
- Work from Anywhere: Embrace remote work and be part of our global team—whether it’s from your couch, a beach, or a cozy café.
- Continuous Growth: Our internal academy is packed with 800+ courses, resources, and endless opportunities to learn, share, and grow. Plus, you’ll get constant feedback to keep leveling up!
- No Red Tape: We run on a tech-savvy approach, with clear processes, async communication (fewer meetings, more doing!), and the freedom to launch your own initiatives.
- Creative & Collaborative Culture: Join a cool international team where creativity thrives, and your ideas are always welcome. At TheSoul Publishing, innovation is part of our DNA!