TheSoul Publishing is one of the world’s most prolific digital media companies and a leading creator business platform. Our original video, animation, and editorial content are available in 21 languages across 50 platforms and 21 sites, going viral globally and generating 25 billion monthly views on social media, with over 2 billion followers.
As a media powerhouse, we provide creators and brands with a wide range of services, leveraging our expertise in content distribution, localization, and social media management. We’re the authors of global phenomena like 5-Minute Crafts and BrightSide and continue to expand in the creator economy, as seen in our acquisitions of Mediacube and Underscore Talent.
We're a dynamic, remote-first global team—fostering award-winning creativity, a no-red-tape approach, and great vibes!
We are seeking an Automation Business Analyst to drive process improvement and digital transformation across the organization. In this role, you will uncover inefficiencies, design automation blueprints, and partner with business and technical teams to deliver high-impact RPA and AI solutions. Ideal candidates bring strong process mapping skills, hands-on automation experience, and the ability to engage stakeholders at all levels. This is a highly visible position where you’ll quantify ROI, prioritize initiatives, and ensure successful delivery of automation projects that directly contribute to business value.
Job responsibilities:
- Lead process discovery workshops and shadowing sessions across Finance, HR, Production, and other departments to identify automation opportunities.
- Create detailed, investment-grade Automation Blueprints (PDDs) for use by RPA and AI developers.
- Build business cases for automation, quantifying ROI from time savings, error reduction, and efficiency gains.
- Manage the AI CoE’s backlog in Asana, collaborating with the Head of AI to prioritize initiatives by EBITDA impact and strategic value.
- Serve as the primary bridge between business stakeholders and technical teams, ensuring alignment and expectation management throughout the project lifecycle.
- Oversee and coordinate User Acceptance Testing (UAT) with business users to validate solutions.
- Track and report on realized value post-implementation, closing the loop on the original business case.
Requirements:
- 5+ years in Business Analysis, Project Management, or Process Consulting, with 3+ years focused on automation (RPA, AI, or process mining).
- Proven track record of leading projects from discovery through to measurable value realization.
- Expert-level process mapping (BPMN, value stream mapping); ability to produce detailed, keystroke-level Process Definition Documents (PDDs).
- Strong project management capabilities, ideally with Agile/Scrum delivery experience.
- Solid understanding of RPA principles with hands-on exposure to a major platform (UiPath preferred; Blue Prism or Automation Anywhere acceptable).
- Familiarity with AI concepts (LLMs, GenAI) and how they apply to business process automation.
- Excellent ability to interview and engage stakeholders at all levels—VPs, managers, and frontline staff.
- Skilled in translating complex business problems into clear, actionable requirements.
- Proficiency with Asana, Confluence, and diagramming tools (Miro, Lucidchart, Visio).
What we offer:
- Competitive Salary: We respect the candidate’s competence, so we discuss the salary individually and offer a truly competitive one, along with performance-based bonuses.
- Flexible Work Options: Work from home, your favorite café, or anywhere that sparks your creativity. Enjoy the freedom with remote work options that fit your lifestyle.
- Creative Vibes and an International Team: 80% of our employees are creators working from 70+ countries, producing awesome content for billions of followers worldwide.
- Talent Growth: Engage in transparent knowledge sharing within the company and our internal academy, offering 470+ courses—learn, teach, or both, and shape your path to expertise.
- Tech-savvy Culture: An ecosystem that sparks innovation, embraces the latest tools, promotes transparent task management, and empowers flexible collaboration—no time constraints or meetings, just results!
We appreciate your interest in our job opportunities and our company. Our team carefully evaluates each application to identify the most suitable candidates for the role. Due to the high volume of applications received, we may not be able to respond to every applicant. However, if your qualifications align with our requirements, we will contact you to discuss the next steps in the selection process.