Support Engineer — TheSoul Publishing

TheSoul Publishing is one of the largest digital media publishers in the world, producing entertaining and positive online content for more than 2 billion followers around the world. We are the company behind the wildly successful DIY channel 5-Minute Crafts, the inspirational and creative channel Bright Side, and a wide portfolio of other popular channels across YouTube, Facebook, TikTok, Instagram, and more.


We are looking for a Support Engineer to join our team, who will have excellent problem-solving skills and a customer-focused attitude to support our users.

2,000+
employees
70+
countries

Job responsibilities:

  • Setting up and supporting computers on macOS and Windows
  • Issuing, receiving, and accounting IT equipment
  • Supporting office network, printers, internet
  • Performing simple repairs and servicing of office equipment
  • Administering the office's access control system and CCTV
  • Providing daily user support


Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Basic knowledge of computer networking and SCS;
  • Strong communication skills, user-oriented approach;
  • Intermediate or higher English level (with good written skills).


The following will be an advantage:

  • 1 year experience as System Administrator or Support engineer;
  • Work experience in the office with 100+ workstations;


What we offer:

  • Outstanding opportunities for professional growth and development working with multiple business initiatives and projects;
  • Competitive salary and annual performance based bonus;
  • Medical insurance coverage for employees and family members;
  • Free lunches in our corporate canteen;
  • Modern HQ office in Limassol with wonderful view and location;
  • 800+ internal educational courses and materials, individual programs on request, internal expertise hubs and transparent knowledge sharing.
thank you go back for submitting your application

Dear #firstname# #lastname#, we are glad that you would
like to join our fast-growing team. We will review your application and will be in touch if your qualifications match our needs

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