TheSoul Publishing is an award-winning digital studio that produces entertaining, positive and original content for a global audience and distributes it through social media channels as well as streaming platforms. We're a fast-moving, creative and international company: with a global team of 2000+ talents, 40+ projects in 20 languages and 2 billion subscribers worldwide, we don't take our foot off the gas and continue to grow further.
We are on the look-out for a Content Operations Manager to join our dynamic OTT team, who are responsible for distribution of our incredible shows to streaming platforms around the world, adding value to TheSoul Publishing with their unique skillset.
If you are a proactive, relationship-focused professional with a passion for content excellence, we encourage you to apply!
Job responsibilities:
- Serve as the primary point of contact for partner managers and content operations teams, ensuring seamless communication and collaboration.
- Coordinate with technical teams to ensure timely and accurate delivery of VOD/channels, proactively addressing any issues with internal and external stakeholders.
- Manage the launch tracker, keeping it up to date with all critical details, such as channel hours, episodes available, and tentative launch dates.
- Regularly update internal tools (e.g., Asana, Confluence) with tasks and project progress related to upcoming launches.
- Collaborate with Finance to monitor revenue, billing, and viewing reports from external platforms, ensuring compliance with contractual obligations.
- Partner with Marketing and Production teams to analyze performance data and develop scheduling and content refresh strategies.
- Act as the operational lead for platform partners, providing expert guidance and support to meet their needs.
- Build and nurture strong relationships, both internally and externally, to align objectives and ensure mutual success.
- Identify opportunities to streamline processes and implement improvements that enhance efficiency and quality.
- Ensure all activities comply with brand guidelines, legal standards, and industry regulations.
Requirements:
- Proven experience in project management and leading cross-functional teams.
- Background in the content or platform industry, with a solid understanding of workflows and challenges.
- Excellent communication, problem-solving, and decision-making skills.
- Familiarity with VOD/streaming platforms is a plus.
- Strong account management capabilities, with the ability to foster and maintain productive partnerships.
- A self-starter who thrives with minimal supervision and is eager to drive impactful results.
What we offer:
- Work from Anywhere: Embrace remote work and be part of our global team—whether it’s from your couch, a beach, or a cozy café.
- Continuous Growth: Our internal academy is packed with 800+ courses, resources, and endless opportunities to learn, share, and grow. Plus, you’ll get constant feedback to keep leveling up!
- No Red Tape: We run on a tech-savvy approach, with clear processes, async communication (fewer meetings, more doing!), and the freedom to launch your own initiatives.
- Creative & Collaborative Culture: Join a cool international team where creativity thrives, and your ideas are always welcome. At TheSoul Publishing, innovation is part of our DNA!